I have used Advance Australia Removals not once, but twice and on both occasions I experienced the utmost of customer service and expertise in removals.
I was nervously moving half of my contents from Syd to Qld and from the time of the initial quotation, Mary-Anne and the boys were extremely helpful, understanding and affordable. The boys in the truck were half a day ahead of schedule which worked even better with my move and got my items from point A to point B in a speedy time. They managed the stairs and narrow corridors like champions within no complaints and positioned my goods in an organised manner. Little did this company know, I was moving to Qld to take up a position with a storage company as a regional manager.
After my positive experience, I began raving to anyone that would listen about how good the company were and how much value for money they offered.
I have now been working in the industry for nearly 8 months and deal with removalists on a daily basis and therefore have a certain expectation of the type of service to expect and price of which one would normally charge.
Only last month I used the team at AAR again to transport the remainder of my goods from Syd to Qld, this time advising the organisation of my position within the Storage and Removalist industry. My most recent experience was just as professional and impeccable as the previous move when they had no knowledge of my soon to be role, smack bang on schedule and no damage in sight.
I will continue to refer Advance Australia Removals to my friends, family and customers needing removalists as I truly believe that they provide the highest quality of service for an extremely reasonable price. They could have taken advantage of me, a female not having much of a clue of the industry, pricing or sizing but they didn’t. And after experiencing the industry for myself and seeing what other companies charge and how they treat peoples goods, I know that I got the best.
Senior Centre Manager