Hi Stuart and Mary-Anne,
Now that the dust has settled and my Parents have made a successful and smooth interstate move, I can finally send this email to you.
My family and I thank you and the company very much for your efficient and excellent service. From Stuart’s initial telephone contact to the delivery of the furniture from Brisbane to Sydney, nothing could be faulted. I was continuously kept in the loop, which was important given that we had booked flights already for Sydney and a few other things to finalise before catching our flights. The two guys that collected and delivered the furniture were absolutely helpful, polite and obviously knew their job. We did not feel uncomfortable with them whatsoever.
I had used Advance Australia several years before when making the same interstate move and was impressed, which is why we used you again for this important move. Although I had done research on other removalists, knowing how Advance Australia had serviced the first time and also the competitiveness of the quote was, it was a no brainer and so glad I’d made the right choice.
Everything was packed, secured and delivered safely, promptly and in one piece. Big kudos to the guys who did the delivery (so sorry, I’m terrible with names)! Awesome job, guys!
We’ll definitely be keeping your details for future services and certainly recommending them as well to others. Thanks alot Stuart for making sure that everything was in order. You were always amicable and calm in your communications with me.
This service was a big part in the smooth interstate move for my Parents. Thanks again!